The FAQ (Frequently Asked Questions) is here to answer general questions you may have about Handy Patients and Handy Life in general.

For technical issues, please refer to the Forum and ask questions if the problem has not yet been raised.

• What is Handy Patients and what is it used for?
  • Handy Patients is a complete patient tracker solution for managing patient records. It allows you to centralize information from all your patients and make them accessible to your entire medical staff immediately. Handy Patients also allows you to manage all medical and administrative records related to managing your medical facility.
    
    Handy Patients lets you computerize data, facilitate their on-screen display with summaries and graphs, increase the productivity of your medical service and thus you spend more time on your patient’s problems and less on administrative tasks.

• How Handy Patients works in my institution?
  • Each concerned medical crew member depending on the level of access allowed, may view, add and edit information in the medical record from a desktop or mobile computer. Data are updated in real time and thus allows all staff to deal with the latest information.
• Is Handy Patients  compatible with iPhone or iPad ?
  • Yes, you can use some of the functionnalities of Handy Patients on your iPhone, iPad or other mobile device without any specific installation on it.

• Handy Patients can be used with our existing hardware?
  • You can totally use Handy Patients with your current equipment if it meets the minimum hardware and software specifications. You can find this information in the description of each product.
    However, if you do not have the appropriate hardware, Handylife also offers its services for managing your IT assets.

• What are the benefits that Handy Patients brings in my establishment?
  • Computerization of your patients’ data, no more paper strewn around or outdated filing bulky.
  • Increased productivity, you spend less time on your paperwork.
  • Centralization of information, everyone has access to real-time updates on the patient.
  • Customizing the way you work. You do not need to adapt to the tool, it is the tool that adapts to you.

• There are several versions of Handy patients, which one meets my needs?
  • Handy Patients is available in two versions, the Enterprise version and Mobile version.
    The Mobile edition is a light edition that provides you some basic information. For professional use, we recommend the use of Enterprise Edition. With the evolution of mobile hardware, you can easily use this version on TabletPC or UMPC to have the same mobility as the Mobile edition.
    You can always contact us to explain your situation and we will offer you the solution that fits your needs the best.

• What is maintenance?
  • The maintenance service gives you access to various updates and software enhancements as well as the technical support.